Heather started at Mountain Line in 2002 as the Accounting Tech II and served as the Administrative Director before being appointed to the CEO and General Manager role in August 2020. The Executive Department serves as the liaison with the Board of Directors and Transit Advisory Committee and uses their guidance to develop and implement a strategic plan for all Mountain Line departments. Heather works closely with Mountain Line’s member agencies (City of Flagstaff, Coconino County, Coconino Community College and Northern Arizona University) to work toward a seamless delivery of transit services across the region. This department also spearheads the delivery of Mountain Line’s mission of “Getting You Where You Want To Go” and establishes a company culture that permeates the entire organization.